"DecipherTech provided us with a great solution for our client's reports and charts with many complex queries and calculations. I would highly recommend Decipher's solution as their knowledge of BI is unsurpassed."
Jim Hilley, VP of Sales,
Gazelle Consulting, Inc.

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Affordable Solutions

DecipherTech provides service tailored to the needs of small and medium businesses. Our solutions are implemented in a fraction of the time and cost of traditional
on-premise installations.

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Decipher for Salesforce.com
The Sales Pipeline-to-Profitability (P2P) Cycle is the heart of every company’s sales process. Decipher for Salesforce.com (DfS) enables better management of the P2P cycle, by integrating sales activity tracking with product or service delivery and post-sales analysis. This creates a complete picture of what it takes to acquire and retain your best customers, and make your business profitable.

Getting the most value out of Salesforce.com
While Salesforce.com (SFDC) is an award winning solution that provides great functionality, users need additional ways of analyzing data from SFDC and their other systems, in order to optimize their company’s P2P Cycle. To achieve this, DfS adds the following functionality to SFDC:

• Pipeline Analysis shows historical trending for improved budgeting and forecasting. It also allows real-time assessments to be made, so that opportunities can be prioritized or corrective action can be taken to fix those that are stuck or off-track.

• Order & Service Fulfillment creates visibility into order status and improves service to individual customers. It gives management the information needed for making strategic decisions to reduce customer churn. Knowing the status of previous orders, a sales rep is in a better position to choose the timing and approach for up/cross selling more appropriately.

• Post-sales Analysis provides the win rate and cost information to help you enhance your profits. Profitability views by region, channel, customer, product and sales rep provide insight for making advertising, pricing and other product life cycle decisions.

The charts shown on the DfS dashboard can show as many (or as few) drill down levels as needed. SFDC, by itself, offers only a single summary level. Given a typical implementation, most management level users of DfS can get to any information they need within 1-2 clicks, while power users can get to transaction level details within 3-5 clicks.

DfS collects SFDC history for each business customer and stores it in a separate (DfS) data warehouse, so that a monthly, weekly, daily or even hourly trending analysis can be performed.

The Salesforce.com Dashboard
On the SFDC Dashboards, each individual user can display any of the graphs available via DfS. The user also has the ability to configure the dashboard layout to suit his/her particular needs.

FDC Dashboards can be published for viewing by other individual users or groups, within the same company.

Regardless of where your SFA/CRM solution stands today, we are your best option for creating the business impact you need from the data that you have. Our solution costs far less but offers equivalent functionality, when compared to our nearest competitors. We can have you up and running in a few days, for a low risk commitment, and have the flexibility and expertise to meet your growing and changing business needs.

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